We're anxious to announce access to our LIV Helpdesk. You can use the Helpdesk to find the latest Training information, How-to documents, FAQ, General information and more! You can also create any support tickets directly from the Helpdesk. 

To access the HelpDesk from https://app.livsafe.com, please do the following:

1. Click your Profile Link in the Top Right Corner of the application
2. 
   Click the "Goto Help Desk" button
   

This will log you directly into the LIV Helpdesk Center.

From here you can:

1. Create a Support Ticket
2. View our Knowledge Base Articles and Training
3. Check the Status of any open tickets

We have removed the Additional Field for all report uploads and will now associate all reports that are uploaded under the same system type to a premise in the same report. You no longer need to submit multiple.

You may now upload any new report of the same system type and then describe the deficiencies needed per system type and location.