We are excited to introduce our latest feature: Preplan Mapping. This tool allows fire departments to create detailed maps of buildings, identifying key areas like exits, hydrants, and hazardous materials. With this feature, you can enhance emergency response efficiency and safety by providing first responders with critical information at a glance. Easily accessible and editable, our Fire Preplan Mapping is designed to streamline preplanning and ensure readiness. Explore this powerful tool today and keep your community safer!

For more information on how to access and use this feature, please refer to our knowledgebase here

We're pleased to announce the latest updates and enhancements to LIVsafe.com, aimed at improving platform functionality and user experience. This release includes several critical backend updates, new customer-focused features, and essential administrative improvements. Here are the details of what's new in this release:

Backend Improvements

• CKEditor Version Update (LIV-1823): Updated the CKEditor to the latest version to enhance security features and editor functionality, improving content creation across the platform.

Administrative Enhancements

• Contact Type Settings List (LIV-1790): Enhanced the settings list to allow administrators to generate multiple contact types as needed, improving system flexibility and customization. You may request a contact type to support@livsafe.com and we can add to the system
• Auto-Approved Printing Correction (LIV-1828): Corrected an issue where Inspection Company Inspector names were posted on report submission that were auto-approved, instead of AHJ name on auto-approved reports, now ensuring that the primary AHJ name is displayed for approval status.

Customer-Focused Features

• Deficiency Notice Sending from Dashboard (LIV-1803): Added functionality to send deficiency notices directly from the dashboard, mirroring capabilities available from the deficiency detail view, thus enhancing user efficiency.
• Warning for Internal Inspectors (LIV-1654): Implemented a new warning message system for internal inspectors regarding pending deficiencies, specifically for AHJ roles, to aid in better management and timely resolution.
• Preplan Mapping Component (LIV-1415): Enabled a preplan mapping component to allow AHJ's to generate a preplan view of the premises enhancing the planning and operational capabilities for users engaged in field activities. You can add specified preplan icons to a geofence zone of each Premises. See the following article to get started: 

These updates are designed to enhance the robustness and usability of LIVsafe.com, further supporting our commitment to providing a secure, efficient, and user-friendly platform. We appreciate your feedback and encourage you to contact our support team for any assistance or to discuss how these changes can benefit your operations.

Thank you for your continued trust and partnership with LIVsafe.com. Stay tuned for more updates as we continue to enhance and expand our platform capabilities!

We are excited to share the latest updates to the LIVsafe.com platform, encompassing critical bug fixes, system enhancements, and usability improvements to ensure a seamless experience for our users. Here's what has been updated in this release:

Backend and System Enhancements

• Order Details Display Correction (LIV-1766): Adjusted the job ID and system type fields to display correct data, ensuring accurate information is available in order details.

Administrative Updates

• Attachment Link Resolution (LIV-1800): Resolved issues with attachment links to reports from the Submit and Send Action, ensuring attachments are properly linked and accessible.
• Form Bug Fix (LIV-1805): Addressed a bug preventing reports from expanding upon creation, enhancing form usability.
• Knox Box Description Import (LIV-1788): Knoxbox descriptions can now be included during premise import, adding detailed security information to premises data.
• Review Status Visibility Adjustment (LIV-1786): Removed the review status column from all users except AHJs and admins to streamline user interfaces and enhance data security.

Customer-Focused Improvements

• State Shortcode in AHJ Listings (LIV-1589): Added state shortcodes to AHJ names throughout the system, making it easier for users to identify locations quickly.
• Internal Inspector Dropdown Order (LIV-1646): Alphabetized the order of names in the internal inspector dropdown menu, improving navigation and selection efficiency.

These updates are part of our ongoing commitment to enhancing the functionality and reliability of the LIVsafe.com platform. We appreciate your feedback as it helps us continuously improve and ensure that our solutions meet your needs effectively.

We're excited to announce the latest enhancements and updates to LIVsafe.com. This update introduces significant changes and improvements designed to streamline the permit process, enhance system usability, and resolve various bugs and issues. Here's what's new:

Customer Enhancements

• Permit Process Workflow Enhancements (LIV-1695): We've updated the Burn and Public Permit processes to include options for payment and changes to product types, making it easier for users to manage and submit permits.
• Certificate of Compliance Report Attachment (LIV-1565) & Notice Report Attachment (LIV-1566): We've added the ability for users to attach reports directly to Certificates of Compliance and Notices, enhancing documentation and record-keeping.
• State Visibility in My AHJ Section (LIV-1751) & Print View Enhancements (LIV-1756): Users will find added state columns in the My AHJ section and new print view options in Paper Mail Lists and Public Permits for improved usability.
• Multi-select Geo Zones (LIV-1709) & Hyperlink Inspector Details (LIV-1694): Enhanced filter options for selecting multiple geo zones and hyperlinked inspector names on inspection reports for quicker access to detailed information.
• Mass Email Logging (LIV-1757) & .XLSX File Uploads for Notes (LIV-1670): New functionalities for logging mass emails in the communication log and allowing .XLSX file types for notes uploads, improving communication and data management.

Administrative and Backend Improvements

• Corrupted Files Detection (LIV-1759): Implemented additional checks during PDF uploads to ensure the integrity of files, preventing issues with corrupted headers.
• Premise Label Correction (LIV-1737): Updated terminology from "Premise" to "Premises" throughout the system to maintain consistency and proper grammar.
• Contact Page Enhancements and Bug Fixes (LIV-1748 & LIV-1767): Resolved bugs and improved the functionality of the contact page, including proper visibility of contacts for ICs.
• KML Import and User Column Reordering (LIV-1521 & LIV-1742): Improved KML import functionality and swapped the order of Name and Title columns in the Users view for better clarity.
• Last Login Visibility (LIV-1597) & Formio File Upload Configuration (LIV-1764): Added last login timestamps in the users table and configured storage containers for file uploads in forms to enhance functionality and user tracking.

Bug Fixes

• Workflow, File Upload, and Contact Page Issues (LIV-1760, LIV-1745, LIV-1767): Addressed and corrected various workflow problems, file deletion issues, and visibility concerns on the contact page to ensure smooth operation.

These updates are part of our commitment to continually improve the functionality and user experience of LIVsafe.com. We appreciate your feedback and encourage you to explore the new features and improvements.

Thank you for your continued trust and engagement with LIVsafe.com. We are dedicated to providing you with a robust and efficient platform that meets your safety and compliance needs. Stay tuned for more updates in the future!

We are excited to share the latest updates that have been deployed to enhance your experience and streamline operations within our platform. This release focuses on adding new features to customer functionalities, improving backend processes, and addressing administrative concerns to increase overall system efficiency. Here's what's new:

Customer-Focused Enhancements

• Permit Request Options (LIV-1686): Added new features to the Permit section, including options to print and resend permit details via email, enhancing user convenience and accessibility. 
• IC Details in AHJ Section (LIV-1747): Resolved an issue where the AHJ section was not displaying Inspection Company details correctly. Now, users can view all relevant IC information in the AHJ section without any hassle. 
• Enhanced Order Details (LIV-1693): Updated the order details and invoice sections to include addresses after the premise name, providing clearer and more detailed billing documents for better record keeping.
• State Column in Inspection Company Tab (LIV-1732): Introduced a new 'State' column in the Inspection Company tab to facilitate easier management and sorting of companies by state, improving user navigation and data organization.

Backend and Administrative Improvements

• File Management Enhancements:
  •  Removal of Images from S3 After Edit (LIV-1734): Addressed the backend process to ensure that images are properly removed from S3 storage after they are edited, preventing data redundancy and clutter.
  •  File Deletion on S3 (LIV-1745): Enhanced file management to ensure that deleted files are also removed from S3 storage, maintaining the integrity and efficiency of file storage.
• UI and File Upload Fixes (LIV-1744): Corrected an issue where the UI did not remove an extra uploaded file from the variable after it was deleted by the user, ensuring cleaner and more accurate file handling.
• Max File Size Adjustment (LIV-1746): Adjusted the maximum file size for report edits to accommodate larger files, improving flexibility in report management.
• Caching Improvements (LIV-1697): Enhanced the caching mechanisms on pages to reduce the frequency of cache clearing needed, leading to faster page loading times and a smoother user experience.
• Premise List Dropdown Enhancement (LIV-1727): Updated the premise list dropdown to include a static option at the bottom, allowing users to add additional premises without needing to scroll through the list.
• Unified Design for Update Buttons (LIV-1163): Standardized the design of update buttons across the platform to ensure consistency and reduce user confusion during operations.

Bug Fixes

• Duplicate Error Message in Report Edits (LIV-1749): Fixed a bug where error messages were duplicated during report edits, streamlining user notifications for a better experience. 
• Undefined Variable Issue (LIV-1743): Addressed and resolved an issue with an undefined variable that affected the backend processes, enhancing system stability and performance.

These updates are designed to enhance your operational efficiency and user satisfaction. We encourage you to explore the new features and improvements. As always, we value your feedback and are here to support you in getting the most out of our platform.

Thank you for your continued partnership and trust in our services. Stay tuned for more updates as we continue to enhance our platform!

We are pleased to announce the latest improvements and new features coming to the LIV platform. This update focuses extensively on enhancing the backend functionalities and the design elements of the contact pages for AHJ, along with significant customer-focused updates. Below are the detailed changes included in this release:

Backend Enhancements

• Feature Flags in Angular: Introduced feature flags to the Angular framework, which allows for more flexible feature deployment and testing without impacting all users immediately.
• Email Handling Improvement: Addressed issues with email operations in the production environment, particularly affecting Gmail integration, to ensure reliable email communication. 
• Renewal Date Bug Fix: Corrected a bug related to renewal date calculations, ensuring accuracy and reliability in date handling.
• Inspection Reports Display for IC Users: Resolved a bug that caused inspection reports to not display in some instances for an Inspection Company User, restoring access to crucial data.

Updates and Improvements

AHJ Improvements

• Bulk Assignment of AHJ Internal Inspectors : Users can now assign inspectors to multiple premises simultaneously, which greatly improves the efficiency of resource allocation and management.
• Re-inspection Date Quick Selection: Added quick selection options for re-inspection dates (14, 30, and 60 days ahead), facilitating faster and more convenient scheduling.

Inspection Company Improvements

• System Types Permission on Premise Edit: Enhanced permissions for IC users to add or edit system types from the Edit Premise Page, providing more flexibility and control in system management.

These updates are part of our commitment to continually improving our platform to meet the evolving needs of our users. We encourage you to provide feedback as you explore the new features and enhancements.

Thank you for your continued support and trust in our platform. Stay tuned for further updates!

We're excited to announce our latest updates, which include several key improvements and fixes across the platform. These changes are designed to enhance the functionality and user experience of our system. Below, you'll find details of the new enhancements and resolutions included in this release:

Customer-Focused Improvements

• Inspection Company Certificate Management: Introduced a feature for managing inspectors' certificates directly on user profiles, which simplifies credential tracking and enhances the verification process.
• System Type Filter Bug Fix: Addressed a bug where the system type filter was not displaying correctly in the past-due and upcoming renewal reports, ensuring accurate data filtering and usability.
• Review Status Comment Requirement Removal: Changed the functionality so that altering the review status of a report by AHJ no longer prompts for comments, streamlining the review process and reducing unnecessary steps.
• Adding Users and Certificates by Inspection Companies: Allowed Inspection Companies (IC) to add users and their certificates upon setup, facilitating better resource management and initial setup processes.

These updates are part of our ongoing commitment to provide a robust, intuitive platform that meets the needs of our users. We appreciate your feedback and encourage you to let us know how these changes enhance your experience with our system.

Thank you for your continued support and partnership.

We are thrilled to announce the latest series of updates and improvements across our platform. With a focus on enhancing usability, administrative features, and backend stability, we aim to provide our users with a more seamless and efficient experience. Below are the highlights of our latest release:

Backend Improvements improvement 

• PDF Upload Optimization: Updated constraints to remove blank pages and limit PDF uploads to a maximum of 50 pages.
• S3 Storage Clean-up: Implemented clean-up processes for AWS structure to improve data organization and access efficiency. 
• Bug Fixes: Addressed a critical bug affecting the 'submit and save report' function and resolved Laravel model issues post-update for smoother backend operations.

Customer-Centric Updates New Feature 

• Knoxbox Description Field: Added a description field for Knoxbox, allowing for more detailed information to be captured and displayed. 
• System Type Field Adjustment: Made the Last Service Date optional instead of required when adding a system type, offering more flexibility in data entry. This is used to provide a known last service date of a system type that may be added to LIV that the inspection was submitted prior to go-live. This will allow you to enter a date, and then leverage the LIV notification system and reports to see next due date(s). This only needs to be used when adding a system type to a premise that a report was sent to the Fire Department, before LIV was available. 

Hotfixes fix 

• Columnset Saving Issue: Adjusted columnsets to ensure they are saved correctly, addressing a critical usability concern.
• Phone Field Resolution: Fixed an issue with the phone field in the create user modal, ensuring accurate data capture. 

Future Preparation New Feature Feature Request 

• Some features such as the Internal Paid Report Section preparation work are not live yet and are in preparation for future releases. More to come on this as it becomes available. 

This release underscores our commitment to continuously improving our platform to meet the evolving needs of our users. We appreciate your feedback and are excited to see how these updates will enhance your experience with our service.

Thank you for your continued support and trust in our platform. Stay tuned for more updates in the future!

We are excited to announce the latest updates and improvements to LIVSafe.com. This release includes several enhancements and bug fixes aimed at improving the usability and functionality of our system. Here are the details of the updates included in this release:

Enhancements  New Feature 

• Green Dot Indicator for New AHJs
  We've introduced a green dot icon to signal new Authorities Having Jurisdiction (AHJs) in the system for My AHJs list, making it easier for users to identify recent additions.
• New Reviewed Status field in Inspection Report - AHJ's
  We've added a new column field to show a reviewed status of the inspection report to allow AHJ's to mark as not reviewed or reviewed to better organize inspection report. You can use the Edit option, to change the status of a report.
• Last Service Date for System Type Entry - AHJ's
  We've added a feature that will allow you to enter a known last service date, when adding a System Type to a premise. This feature can be used where we know a report was provided prior to using LIV and we want to trigger a notification for the next report dates to system users. Typically this will be used where we don't have a report directly uploaded to LIV but was provided prior to the premise or system being added to LIV.
• Updated Premise Download Export
  The premise download export feature has been updated for enhanced user experience and data handling including new column sets.
• Rotate PDF Upload Reports
  Users now have the ability to rotate PDF reports upon upload, facilitating better document management and readability.
• Contractor Letter PDF Upload
  We've added the ability to upload and to view/download the letter that is sent out to contractors informing them of the change to LIV. This way any AHJ can download and sent to potential new contractors or others that have not received the notification. This will be in the Notification Section of your AHJ profile.

Bug Fixes fix 

• Fixed Hover Print Errors
  We've addressed and resolved the issue causing errors when hovering over the print option.
• Renewal Dates
  We've addressed and resolved the issue that was not taking the latest uploaded report as the current renewal date per system type. This issue was mainly noticed when merging premises together and combining report uploads. We will now take the latest uploaded report as the primary to send notifications on and list in the system.

Administrative Updates improvement 

• Several backend improvements and updates have been made to enhance the overall performance and security of the LIVSafe.com platform.

We are committed to continuously improving our platform to meet the needs of our users. For more information on these updates, or if you have any questions, please reach out to our support team at support@livsafe.com