We're excited to announce that LIV is now integrated with First Due, bringing fire departments a powerful new way to manage fire and life safety compliance — seamlessly and in real time.

What This Means for You:

This integration bridges two leading platforms to provide:

• Real-time inspection report syncing between LIV and First Due.
• Automatic updates on deficiencies, compliance status, and System Types across both systems.
• Centralized premise data, ensuring your records stay up to date
• Stronger collaboration between AHJ staff and resources, reducing delays and increasing efficiency.

Why It Matters:

By connecting with First Due, LIV helps AHJs:

• Eliminate manual data entry and duplication.
• Stay on top of compliance across systems.
• Access the most current safety information when it matters most.

Whether you’re reviewing inspections, tracking deficiencies, or confirming fire safety system types — the First Due integration enhances your operational visibility and speeds up your workflow.

Ready to Simplify Your Inspections?

If your department is using First Due, our integration makes adopting LIV even more powerful.

Get Started with the LIV integration, by reaching out to your First Due Customer Success Team and requesting the LIV Integration. 

Book a demo today to see how the integration works in action and streamline your compliance process.

📧 sales@livsafe.com
 🌐 www.livsafe.com
📞 1-855-225-4822

LIV — Fire Safety, Simplified.

We're excited to announce our latest integration with Inspect Point!
This powerful connection allows inspection companies using Inspect Point to seamlessly submit reports and deficiencies into the LIV platform, ensuring fire departments and AHJs have instant access to critical life safety data.

🔧 What the Integration Delivers

• ✅ One-Click Report Sync
  Push reports and deficiencies directly from Inspect Point into LIV — no re-entry required.
• 🧯 Real-Time Compliance Updates
  AHJs receive immediate visibility into compliance status and deficiencies from third-party inspections.
• 🔗 Improved Accuracy
  Reduces human error and ensures consistent data across platforms.
• 🕒 Faster Communication
  Deficiency alerts and updates are shared instantly, so everyone stays on the same page.

🔍 Who This Helps

• Inspection Companies using Inspect Point: Submit to LIV with ease
• Fire Departments & AHJs: Gain faster access to inspection results and improve jurisdiction-wide compliance tracking
• Business Premise Contacts: Stay informed with quicker follow-ups and notifications

🚀 How to Get Started

Already using Inspect Point? Connect with your Inspect Point Customer Success manager today to get started on the integration. Want to learn more?

👉 Book a demo today with the Inspect Point team to activate the connection and streamline your reporting process.

LIV – Fire Safety, Simplified.
📧 sales@livsafe.com | 📞 1-855-225-4822

We’re excited to roll out a powerful new feature for AHJs!

🔥 Assign AHJ Users to GeoZones
You can now assign AHJ users to specific GeoZones, allowing them to focus only on the inspections and reports relevant to their assigned areas.

📊 Introducing: My Dashboard
Once assigned, AHJ users will see a personalized dashboard — My Dashboard — that filters and displays relevant data tied to their zones. This includes:

• Upcoming inspections
• Active deficiencies
• Reports needing review
• Real-time compliance status

✅ This update simplifies oversight, reduces noise, and ensures each user sees what matters most to them.

🚀 Walk-through - How to Assign users to GeoZone

How to Guide: https://support.livsafe.com/portal/en/kb/articles/how-to-assign-ahj-users-to-geozone-my-dashboard-view

Have questions or need help setting it up?

📩 Email us at support@livsafe.com or book a quick training.

We’re excited to introduce a new Fire Watch feature inside the Premise Details view, giving AHJs and inspection teams more visibility and control when a building requires fire watch status.

🚨 What’s New:

🟢 Fire Watch Toggle
You can now mark a premise as on Fire Watch directly within the Premise Details page.

📩 Contact Notifications
When turned on, you’ll be prompted to select which premise contacts should be notified. They’ll receive an alert informing them the building has been placed on Fire Watch with your preferred verbiage and process. 

📋 Coming Soon:

We're working on integrating a Fire Watch Form submission process, allowing field teams or contacts to submit Fire Watch documentation through an external form directly. For now, we have the ability to create a public form and place your Fire Watch Form as an external link in the email notifications.

💡 Why This Matters

Placing a building on Fire Watch is a critical step when fire protection systems are impaired. With this new feature, you can:

• Track Fire Watch status directly in LIV
• Notify stakeholders immediately
• Document key decisions in real time
• Stay compliant with NFPA and local fire code standards

✅ Walk-Through Guide

KB Article for Reference: https://support.livsafe.com/portal/en/kb/articles/how-to-add-premise-to-fire-watch

Have questions or want to customize Fire Watch notifications in your jurisdiction?
📧 Reach out at support@livsafe.com

We're excited to announce two highly requested features, and several improvements and fixes to the latest release to the LIV platform. 

✨ New Features & Enhancements

• Fire Watch Now Live: Premises can now be placed on Fire Watch with detailed email notifications and dashboard visibility.

  • See the other announcement for details on this feature

• Dashboard and Assignment Filtering by GeoZone: AHJ users can now be assigned to GeoZones, enabling personalized dashboard "My Dashboard" views for better territory oversight.

  • See the other announcement for details on this feature

🛠 Platform Improvements

• Add Deficiency Follow-Up Date: Users can now include a follow-up date when adding a deficiency during report fill-out.
• Premise Export Issue Resolved: Export reliability has been improved to ensure all premise data is downloadable.
• Premise Creation Stability: Fixed intermittent issues during premise creation and improved performance for uploads.
• Improved Report Edit Workflow: Deficiencies can no longer be removed post-submission in the Inspection Report Edit component to ensure report integrity.
• Enhanced AHJ Report Analytics: Upgraded dashboard reporting for better visualization and data tracking.
• PrePlan UI Improvements: Updated UI for better usability when viewing or editing pins and geofences.
• User Type Filters Enhanced: Improved clarity when filtering users by type.
• Duplicate Premise Prevention: Address normalization now helps prevent accidental duplicate entries with cardinal directions (N S E W).
• Tax Display in Price Lists: Total amount in price lists now reflects AHJ taxes (if applicable) for transparency.
• System Type Inactivation Confirmation: Confirmation prompt added when disabling system types.

🐞 Bug Fixes

• Internal Report Image Save Fix: Ensured uploaded images are saved properly when using "Save and Continue."
• Premise Upload Error: Resolved UI error when uploading new premise files and file arrangement.
• Small Screen Contact View Fix: Improved mobile view for contact phone numbers.
• HazMat Certificate Redirect Fix: Fixed redirect issue after uploading HazMat certificates.
• Logout Console Errors Fixed: Cleaned up errors triggered during user sign-out.

💬 Need help or training on any of these updates? Reach out to our support team at support@livsafe.com or book a live walkthrough.

This release focuses on platform stability, improved search capabilities, UI consistency, and critical security improvements. Here's what’s new:

🔍 Search & Data Improvements

• Enhanced Search Accuracy: Improved support for field-specific and exact match queries using OpenSearch. (See additional post for full details)
• Resolved OpenSearch Sync Issues: Fixed issues preventing Premises, Inspection Reports, and Deficiencies from displaying expected results instantly
• Improved Field Suggestions: Search suggestions now correctly display based on matched field logic.

🐞 Bug Fixes

• Deficiencies Not Linking to Inspection Reports: Resolved missing links in certain Deficiency records.
• Report Pagination Error: Fixed a bug preventing scrolling past pages in large Inspection Reports.
• Header Display Issues: Corrected display issues where headers in Deficiency List did not freeze properly.
• Signed URLs Without Expiry: Resolved issue with download links having no expiration.
• Repeated Suggestions in Premise Search: Fixed a UI issue where suggestions duplicated premise names.

🛠 Backend Optimizations

• Improved Logging: Premise import now includes enhanced logging for better traceability.
• Bulk Operation Stability: Added safety checks and logic improvements to bulk update/delete actions.
• Inspection Report Job Fixes: Resolved logic issues in the report processing system that were causing failures.

🔐 Security Enhancements

• Document Viewer URLs Removed: Removed internal document and inspector certificate download URLs for improved security.
• XSS and API Permissions: Hardened input validations and restricted API access logic to prevent potential misuse.

✨ New Features & Enhancements

• Pending Correction Button Added: AHJs can now flag reports as needing corrections directly from the detail screen.
• Hyperlinked Premise Details: Premise names are now clickable from the Deficiency detail view.
• Email History for Inspection Companies: New audit trail logs are available for emails sent through the platform.

💬 Need help or training on any of these updates?

Reach out to our support team at support@livsafe.com or book a live walkthrough.

We’ve supercharged your global search bar with Advanced Search capabilities — giving you more precision, faster results, and better control over your search queries.

✨ What’s New?

You can now use field-specific filters and exact phrase matching to search across key data in LIV. This update is especially useful for AHJs and inspection companies, managing large volumes of premises, reports, and deficiencies.

🔑 Examples:

• address:123 Main — filter by address
• name:McDonald's — filter by premises name
• "123 Main Street" — find an exact phrase
• name:"McDonald's", report_id:IR11-2342 — combine filters with commas

🔍 Supported Fields:

• PremiseID
• Name
• Address
• Reference (Reference ID)
• AHJ

🔍 Supported Pages:

• Premises
• Inspection Report
• Deficiency List

📝 Field names are case-insensitive, and invalid fields will be safely ignored.

🧠 Pro Tips:

• Press Enter or Comma to apply a filter
• Use quotes for exact matches
• Double-click a filter to edit it
• Click × to remove it
• Use the built-in help tooltip for quick guidance (see screenshot above)

🔐 Built for Security & Speed
This update is built on OpenSearch query syntax with safe handling for invalid inputs, special characters, and performance-optimized queries.

📣 Start using Advanced Search today!
Try searching by report ID, filter by exact address , or quickly track deficiencies across your jurisdiction.

Have questions or feedback? Contact Support

— The LIV Team 🔥

We're excited to share this latest release filled with important fixes, enhancements, and security updates to improve your experience.

🐞 Bug Fixes

• Fixed dashboard filter issues in Premise Detail view not loading correctly.
• Restored visibility of Certificate File Actions when file names are long.
• Corrected display overlap in Contact Details at smaller window sizes.
• Resolved red envelope status indicator not updating on Deficiency Log.
• Prevented 500 errors when AHJ users tried editing AHJ Analysis Reports.
• Fixed intermittent issues with the Report Filed column display.

🛠 Improvements

• Improved field validation and classification for deficiency submissions.
• Enhanced OpenSearch query parsing for better search precision.
• Optimized premise import by batching inserts for efficiency.
• Improved syncing and system logic for displaying all occupancy types.
• Allowed editable input for Address Line 2 in Premises UI.

✨ New Features

• Enabled previewing of Public Permits for all user types.
• Created new API endpoints for retrieving premise and technician details.
• Added functionality to create, update, delete, and list premise contacts for IC roles.
• Refined syncing behavior for occupancy type visibility.

💡 Have questions or need help?
Reach out to support@livsafe.com or book a walkthrough session with our team.

We’re excited to share a batch of new features, improvements, bug fixes, and security upgrades — all designed to make the LIV platform faster, safer, and easier to use.

✨ New Features

• Added scheduled syncs for Deficiencies and Inspection Reports for up-to-date data.
• Enhanced premise lookups and API response fields for smoother integrations.
• New filter and download option for Public Permit Submissions.
• Expanded Certificate details visible in User Management.
• Improved execution context logging for OpenSearch sync jobs.
• Various backend feature enhancements to support OpenSearch and improve data consistency.

🛠 Improvements

• Improved Certificate Image Upload and Certificate ID handling for Inspection Company Profiles.
• Enhanced premise import processing with better error handling.

🐞 Bug Fixes

• Resolved issues with “No Report on File” displaying incorrectly on the AHJ section.
• Fixed Inspection Report list status not updating automatically.
• Corrected Premises “Send Mass Email” display issue.

🔐 Security Enhancements

• Hardened user enumeration handling in login and forgot password flows.
• Added server-side password complexity validation for stronger security.

💡 Need help or want a personalized walkthrough?
Reach out to support@livsafe.com or book a session with our team!

🔍 OpenSearch Integration Now Live for Faster Search and Smoother Navigation

We’re excited to announce a major infrastructure and performance upgrade to the LIV platform — the rollout of OpenSearch across key areas of the app.

🚀 What’s New?

We’ve implemented OpenSearch indexing and filtering for the following:

• Premises
• Inspection Reports
• Deficiency List

This upgrade affects both backend processing and frontend search experience, enabling:

✅ Faster search across large datasets

✅ Real-time filtering with improved accuracy

✅ More scalable infrastructure for future growth

✅ Foundation for autocomplete and full-text filtering enhancements

✅ Unified Search Bar for all data associated to your current view

💡 Why it Matters

Whether you're an AHJ managing thousands of properties or a contractor reviewing inspection history, search and report access just got significantly faster and more reliable.

This enhancement also enables new filtering options and improved data sync across systems — with more smart features on the way.

✅ What We Upgraded

Behind the scenes, we’ve:

• Migrated key views to use OpenSearch indexing
• Rebuilt the UI search experience for Premises, Deficiencies, and Inspection Reports
• Implemented autocomplete, filter by ID, and scalable architecture for future growth

⚠️ Note - OpenSearch is limited to view up to 10,000 records at a given time. To pair down the results, you can adjust by different filters in the dataset. You will notice a new view on the UI displaying the overall quantity of data based on the current search and/or filter results. 

🐞 Bug Fixes and Improvements

• Added the Contacts mailing address to the Contact Details in Premises
• Price List Header is now locked on the Price List View (Additional View for all assigned AHJ's by System Type coming soon!)
• Acceptance Test filter is now functionally showing properly
• Filter options for the Email Log have been enhanced
• Resolved an Issue where contacts were not displaying in the dropdown to send email notifications

Need help exploring the new search features or want a quick walkthrough?

📧 Reach out to support@livsafe.com or book a session with our team.