🚀 LIV Platform Update – April 2025

We’ve rolled out a fresh update to the LIV platform with improvements that make inspections smoother, data clearer, and your experience more reliable. Here’s what’s new:

🔧 System Enhancements

• Improved Filtering: Labels and premises now return accurate results, including those with no reports filed.
• Smoother Report Creation: We’ve fixed an issue that caused errors when no contact was selected during report creation.
• Clearer Premise Dropdowns: Visual updates were made to dropdown menus for easier navigation.

📍 New Feature: Enhanced Price List Page

You can now manage pricing and jurisdiction details more efficiently with the redesigned Price List tool:

• Select a jurisdiction to view inspection pricing by system type.
• Access a jurisdiction map with clear boundary overlays.
• Instantly download the official Contractor Letter for that AHJ.
• Assign or update AHJs in your service area directly from the Price List page.
  
  
  

📩 Communication Upgrades

• Resolved Deficiency Notices: You can now successfully send resolved notices from the deficiency list.
• Knox Box Notes Visibility: Important Knox Box notes are now clearly displayed on premise profiles.

💡 User Experience Fixes

• No More Duplicate Menus: We’ve cleaned up repeated sidebar menu entries for IC users.
• Updated Language: Small but helpful copy changes to improve clarity in the interface.

⚙️ Performance & Security

• Threat Detection Improvements: Enhanced security features now help identify and prevent suspicious activity.
• Faster Data Handling: Indexing updates mean quicker loading of large data sets.
• Framework Upgrades: Behind the scenes, we’ve upgraded our systems to keep things fast, modern, and secure.

Need help or want a quick walkthrough?
📧 Reach out at support@livsafe.com or
📅 Book a demo with our team today to get personal training on the new platform.

Thanks for trusting LIV to keep your community safe and compliant. 💪